Privacy Policy
Last updated: March 2026
1. Introduction
Aespa.ai ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
This policy is designed to comply with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO") and its six Data Protection Principles.
2. Data Controller
Aespa.ai is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@aespa.ai.
3. Personal Data We Collect
We may collect and process the following types of personal data:
- Identity Data: Name, job title, company name
- Contact Data: Email address, telephone number, business address
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
- Usage Data: Information about how you use our website and services
- Communications Data: Your communications with us, including enquiry forms and emails
4. How We Collect Your Data
We collect personal data through:
- Direct interactions: When you fill in forms, correspond with us, or engage our services
- Automated technologies: As you navigate our website, we may automatically collect Technical Data using cookies and similar technologies
- Third parties: We may receive data from analytics providers, advertising networks, and search information providers
5. Purpose of Processing
In accordance with Data Protection Principle 1 of the PDPO, we only collect personal data that is necessary for the following purposes:
- To provide and manage our services to you
- To respond to your enquiries and provide customer support
- To process job applications
- To improve our website and services
- To comply with legal obligations
6. Data Retention
In accordance with Data Protection Principle 2 of the PDPO, we will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer required, we will securely destroy or anonymise it.
7. Data Security
In accordance with Data Protection Principle 4 of the PDPO, we have implemented appropriate technical and organisational security measures to protect your personal data against unauthorised or accidental access, processing, erasure, loss, or use. These measures include encryption, access controls, and regular security assessments.
8. Disclosure of Data
We may share your personal data with:
- Service providers: Third parties who provide services on our behalf (e.g., hosting, analytics)
- Professional advisers: Lawyers, accountants, and consultants as necessary
- Regulatory authorities: When required by law or to protect our legal rights
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
9. International Transfers
Your personal data may be transferred to and processed in jurisdictions outside of Hong Kong. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
10. Your Rights
Under the PDPO, you have the following rights:
- Right of access: You may request access to your personal data that we hold
- Right of correction: You may request correction of any inaccurate personal data
To exercise these rights, please contact us at privacy@aespa.ai. We may charge a reasonable fee for processing data access requests.
11. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. You can control cookies through your browser settings. Note that disabling cookies may affect your experience on our website.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Aespa.ai
Email: privacy@aespa.ai
Hong Kong
14. Complaints
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Office of the Privacy Commissioner for Personal Data (PCPD) in Hong Kong.